How It Works
Cancellation
Orders may be canceled within 24 hours; after that, they are non-cancellable.
Shipping
We ship only within the 48 contiguous U.S. states. Delivery times vary by location and are set by the carrier. Our customer care team can provide an estimate at the time of purchase. Typically, shipping takes 2-3 weeks after the furniture is picked up from our facility. The carrier will reach out to schedule a delivery window after they have picked up the order.
Handling
Our specialized white-glove service delivers furniture to your room of choice and includes setup and removal of packaging. For safety reasons, the delivery team does not hang mirrors.
Casegoods
In-stock casegoods (wood furniture) will be ready for pickup or shipping within 10 business days. Furniture is pre-inspected before it leaves our warehouse to ensure accuracy and quality.
Indoor upholstery
Chairs, sofas, sectionals, etc., are custom-made in NC. Lead times will depend on fabric availability. Expect approx. 5 weeks of production time before shipping.
Outdoor upholstery
Lead times will depend on fabric availability. Expect approx. 4 weeks of production time before shipping.
Using The Site
Tommy Bahama Furniture represents a vast assortment of products that cover every possible style category. We design collections by lifestyle, reflecting how our guests choose to live and entertain.
- Endless style choices: Discover a wide range of designs crafted to fit how you live, relax, and entertain.
- Shop your way: Explore by item, brand, collection, or style for an effortless shopping experience.
- Indoor & outdoor living: Thoughtfully designed pieces to elevate every space, inside and out.
- Fashion-forward fabrics: Patterns evolve with trends, so photography may feature fabrics no longer in production.
- Timeless designs: Even if a fabric is retired, the furniture frame remains current and available.
- Always refreshed: We continuously update imagery to showcase the latest looks and styles.
Before You Buy
Before you order, be sure your furniture fits your space and can be delivered easily into your home. Our illustrated Before You Buy guide makes it simple, and our Customer Care team is always here to help—call 800.579.1166 during regular business hours or email Guest Services anytime.
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