READY TO MAKE A PURCHASE?
Great! This will be a breeze. We are here to make the process as easy as possible.
Before you know it, you will be relaxing in your brand new Tommy Bahama furniture.
Here are a few things to think about before placing that order:
Will it fit in my space? Make sure to review the product dimensions and consider your
space. It can help to measure your existing furniture for reference. Here is a simple guideline.
COMPARING YOUR FURNITURE
Sometimes the best way to know what you want is to compare it with what you have. Comparing your current sofa’s measurement with ours would be a good start.
For example, if you find the current sofa doesn’t have enough seating depth for your legs, you’ll want to find a sofa of ours that has a deeper seating depth dimension.
HOW LONG DOES IT TAKE?
CASEGOODS (Dresser, Table, Nightstand, Desk, Mirror)
Items of wood furniture termed “Casegoods” are generally in-stock
and will be available for pick-up by the carrier within ten business days.
UPHOLSTERY (Sofas, Sectional, Chair, Outdoor Seating)
Items that involve upholstered fabrics, including outdoor seating designs,
are custom-made in our dedicated manufacturing facility in North Carolina.
They generally take 5 weeks to produce, and will then be picked up by the carrier for delivery.
DELIVERY (We use elite white glove delivery services)
They will un-carton your purchases, move them to the room of your choice,
assemble if needed and even remove the trash.
Due to liability issues, delivery services do not include hanging mirrors.
Delivery times will vary based on your area
and availability. Our approved carriers will contact you directly to make all arrangements.
NEED SOME HELP?
We are here for you. If you have any questions during the process, please reach out to our Customer Care team
at 800.579.1166, via email at GuestService@TBFurniture.com, or connect with us via LiveChat.
MEASURING FOR DELIVERY
Make sure to measure the space where you’re planning to put the piece of your dreams. It’s helpful to consider your surrounding area and account for anything that can’t be moved. Often, it is helpful to lay masking or painter’s tape in the outline of your piece to ensure a perfect fit.
1. Doorways
Measure from the inside of your doorjambs. Be careful to note how wide your doors can open and accommodate for doorknobs. If the doors can be removed, that might be a good idea to prevent damages. Always try and choose the doors that might offer the most generous space. Delivery personnel are not authorized to remove doors.
2. Stairways
Measure the width of your stairway (taking into account if you have a handrail or post), and the height from the top and bottom steps to the ceiling. Be sure to look out for any sloped or curved surfaces. If your stairwell has a landing, make sure your piece can fit on and around it - both width and height.
3. Obstacles
Account for any low-hanging ceiling lamps or fans, breakable decorations that cannot be removed, stairway banisters or turns or angled ceilings or walls. Be sure to completely clear a path for your piece; it’s always helpful to make more space than you think you’ll need, if possible. Delivery personnel are not authorized to clear obstacles.
4. Hallways
Be sure that every hallway on route to your final destination has enough room to accommodate your piece, especially if you anticipated any twist or turns you may have to make. Measure the height, width and depth, making sure the shortest measurement of your furniture is less than the width of your hallway.
5. Clear a Path
Plan your route and clear it out. Make sure you have a good game plan on how to get your furniture to its final location. Planning ahead can save a lot of time and hassle when your furniture arrives. Remember, the quickest route might not always be the easiest. Plan for all the twists and turns that it might need to take as it enters your home. Delivery personnel are not authorized to clear a path for you.
6. Outside Area
Don’t forget to measure the area around the entry point you plan to take your furniture in. Be aware of gates, porches, outdoor and flower beds just to name a few. This always includes building lobbies and all paths to your apartment, loft or studio.
ELEVATORS
If you live in a building with an elevator, it’s essential that you measure not only the interior of your elevator but also the door openings themselves. Taking diagonal measurements from the bottom of the doors to the back upper corner of the elevator is helpful for taller pieces. Also, you may want to ask your building management about service elevator access.